Refund policy

We stand behind NOCRO with a 60-day money-back guarantee. If you are not satisfied for any reason, we will make it right.

60-Day Money-Back Guarantee

If you are not happy with your purchase, contact us within 60 days of your order date for a full refund of the purchase price. There is no need to return the product, so keep the jar. We carry the risk, not you.

How to Request a Refund

Email us at admin@nocromen.com with your order number and the email address you used at checkout. We will confirm your refund and process it promptly.

Refund Processing

Approved refunds are issued to your original payment method. Please allow 5 to 10 business days for the refund to appear, depending on your bank or card issuer.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us at admin@nocromen.com and we will arrange a replacement or refund at no cost to you.

Subscriptions

Subscription orders are covered by the same 60-day guarantee. You can cancel your subscription at any time before your next billing date. See our Subscription Policy for details.

Contact

Questions about a refund? Email admin@nocromen.com.